Fabian M. Lenz
Digital Experience Leadership

With over 20 years of experience in UX, CX and product leadership, I specialize in shaping digital experiences that are human-centered and business-effective - empowering teams and fostering a strong culture of design-led innovation.

My experience

20
years

Digital Design

17
years

Product Management

15
years

User Experience

My working manifesto

Outcome and impact over output

I measure success by the difference a product makes for people – not by how much stories were implemented.


Solving real problems over shipping features


I aim to create products that address real needs – not just features that look good or fill a backlog.


Collaboration and professionalism over ego and silos


I thrive in environments where cross-functional collaboration, quality, and shared ownership matter more than individual agendas.
 

Continuous learning over fixed expertise


With over 20 years of experience, I stay curious and open – because good design is never finished.


Clarity and empathy over assumptions and opinions

I design with empathy, evidence, and real user understanding – not based on guesswork or personal preferences.

Talk - World Usability Day 2023
UX und Agile - Ja? Nein? Vielleicht?

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Blog

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I believe the best experiences are born from a mix of empathy, creativity and clarity
I use that blend to create products that move people – and move the business forward.

My work experience

Subline

04/2022 - present
User Experience Lead
HUK-Coburg

  • Leading the UX/UI chapter (22 people) of the Digital Services department.
  • Responsible for User Experience and User Interface Design for various digital platforms of the brands HUK-COBURG, HUK24 and VRK. 
  • Building and maintaining the multi brand design system “Shield”
  • Managing and developing a team of highly skilled UX and UI professionals with different backgrounds and specializations. 
  • Creating a holistic and group-wide UX strategy that truly puts the customer at the center of all measures and initiatives. 
  • Development and implementation of relevant UX metrics to continuously measure all actions and optimizations. 
  • Continuous development and increase of the UX maturity level of the organization.

 

Contact

Phone: 0151 168 873 04
E-Mail: mail@lenzian.digital

Fabian M. Lenz
Christoph-von-Schmid-Str. 14
86444 Affing

Be human-centered today, so you don't have to rework tomorrow.

© 2026 - Fabian M. Lenz

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